Frequently Asked Questions

Yes, our products are vegan-friendly.

All Pherve products contain ingredients selected on the basis of their clinical evidence and used at the concentrations at which they perform.
We favour ingredients of natural origin and include functional ingredients, such as preservation systems, necessary to ensure the safety and stability of the formula.
You can find the complete ingredient list for each product on its product page, and explore every ingredient in detail on our Ingredients page.

Each Pherve product is formulated to address multiple skin concerns in one step.
The Radiance Booster, for example, works on radiance, firmness, evenness and hydration simultaneously, replacing several single-function products with one concentrated formula.
The result is a simpler routine that fits your pace without compromising efficacy.

All our products comply with European Cosmetic Regulation 1223/2009, considered one of the most rigorous in the world. It prohibits more than 1400 ingredients and restricts the use of many others to specific maximum concentrations to ensure skin safety.
No product can be marketed in the European Union without complying with this regulation.

Yes. The Triple Enzyme Face Mask & Cleanser is our most recent development and will be available soon.
New products are also in the pipeline.
Subscribe to our newsletter to be the first to know.

Thank you, it means a lot to us.
You can leave a review by clicking "Write a review" at the bottom of each product page.

We currently ship in the European Union.

We are pleased to offer complimentary shipping on all orders shipped to Italy totalling over €150 and on all orders within the EU totalling over €200.

We currently accept Visa, Mastercard, Maestro, and PayPal, as well as Gift Cards.

Our website is hosted on Shopify, ensuring secure transactions through its PCI DSS-compliant online payment gateway. All data are encrypted.

We always send you an order confirmation email. A second email with tracking details will be sent when the order is dispatched.

As soon as your product is dispatched, you'll receive an email containing tracking details that enable you to track your parcel.

In the event of receiving the wrong product or a damaged item, please contact us at info@pherve.com. Kindly include your order number and attach a picture of the product, so that we can arrange for a replacement as quickly as possible.

To initiate a return, please follow the instructions here. Kindly note that, for hygienic reasons, we can only accept returns for unopened, unused, and sealed products.

We are only able to accept returns for products purchased directly on our website. For purchases made through a retailer, please contact the retailer directly.